Ongoing operations
Managed and co-managed IT with specialised technicians
Most corporate IT departments are not short on effort. They are short on specialists. We supply the depth for the work that comes up a few times a year and is expensive to get wrong.
We slot in alongside your internal team or run the function outright. Either way you get technicians who specialise rather than generalists working from a script, and a named lead who already knows your environment.
The routine work is ours: monitoring, patching, backup verification, endpoint health, licence tracking and chasing vendors. Your people keep the systems that make you money.
Detail
What the work involves
Specialised technicians
Storage, network, server and security work handled by people who do that work daily, not by whoever is free.
Co-managed or fully managed
Work alongside an existing IT department or take the whole function. Both are normal for us.
Named technical lead
One person who holds the context on your estate, so you are not re-explaining your network to a queue.
Proactive monitoring
Servers, network hardware and endpoints watched continuously, with faults acted on rather than reported.
Vendor management
Carriers, software vendors and hardware suppliers dealt with on your behalf.
Budget planning
Refresh cycles, licence renewals and capacity forecasts mapped out ahead of the spend.
Outcome
Restructuring the support model and infrastructure together typically reduces overall IT spend by 25 to 50 percent.
It is our pleasure to recommend Abraham Megidish and Computer Doctors On Call Ltd. to anyone that requires outstanding service and extremely knowledgeable and personable personnel. We highly recommend them for not only their expertise, but their outstanding service and tremendous savings.
Related
Service catalogue
The individual services that sit underneath this work.
Computer network solutions
Your network touches every process in the business, so when it is slow or down, everything else is too.
Read moreComputer network setup
A network built properly the first time costs less than one repaired repeatedly.
Read moreComputer network repair
When the network is the backbone of the business, a fault is never just a technical problem.
Read moreComputer network support
Support works when the people answering know your environment already.
Read moreOn site computer repair
Some faults cannot be fixed down a wire. For those we come to you.
Read moreRemote technical support
Most issues can be resolved before anyone needs to travel.
Read moreQuestions
Common questions
Do you work alongside an existing internal IT department?
Where is CDOC based and which areas do you serve?
How long has CDOC been in business?
Start with an infrastructure assessment
We look at what you are running now, where the risk sits and what it would take to simplify it. You get a written picture of your environment either way.