Ongoing operations

Managed and co-managed IT with specialised technicians

Managed and co-managed IT support for businesses across the Greater Toronto Area, delivered by CDOC technicians.

CDOC can work alongside an existing IT department or manage the whole function.

Day to day work includes monitoring, patching, backup checks, endpoint health, licence tracking and vendor management.

Detail

What is included

Specialised technicians

Storage, network, server and security work handled by people who do that work daily, not by whoever is free.

Co-managed or fully managed

Work alongside an existing IT department or take the whole function. Both are normal for us.

Named technical lead

One person who holds the context on your estate, so you are not re-explaining your network to a queue.

Proactive monitoring

Servers, network hardware and endpoints watched continuously, with faults acted on rather than reported.

Vendor management

Carriers, software vendors and hardware suppliers dealt with on your behalf.

Budget planning

Refresh cycles, licence renewals and capacity forecasts mapped out ahead of the spend.

Outcome

CDOC network solutions have reduced overall IT costs for clients by 25 to 50 percent.

It is our pleasure to recommend Abraham Megidish and Computer Doctors On Call Ltd. to anyone that requires outstanding service and extremely knowledgeable and personable personnel. We highly recommend them for not only their expertise, but their outstanding service and tremendous savings.
Arlene GreenbergShaarei Teffilah Congregation

Questions

Common questions

Do you work alongside an existing internal IT department?
Yes. Co-managed arrangements are common. CDOC supplies specialised technicians for storage, network, server and security work while the internal team keeps ownership of strategy and business systems.
Where is CDOC based and which areas do you serve?
Computer Doctors On Call Ltd. is based at 300 Supertest Rd, North York, Ontario. The company serves the Greater Toronto Area as its primary market, and also supports businesses across Simcoe County and Southern Georgian Bay including Barrie, Wasaga Beach, Collingwood, Orillia and Midland.
How long has CDOC been in business?
Computer Doctors On Call Ltd. has provided computer network repair, IT management and infrastructure support to Ontario businesses since 1986.

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